TellSafe was built with privacy as a core promise — not an afterthought. Here's exactly how it works, in plain language.
Every TellSafe form lets you choose how private you want to be.
You share your name and email openly.
✓ Organizers can reply to you directly.
Stored: Your name and email are stored in plain text on the feedback record.
You share nothing — no name, no email.
✓ No way to identify you, ever.
Stored: Only your feedback text and category are stored. Nothing else.
You stay hidden, but can receive replies.
✓ Two-way conversation, zero identity exposure.
Stored: Your email is stored encrypted. Organizers never see it.
AES-256 is a military-grade encryption standard used by banks, governments, and security agencies worldwide. The “256” refers to the key length — there are more possible keys than atoms in the observable universe. In short: it's unbreakable with modern technology.
When you submit a Relay message, your email address is encrypted before it ever reaches our database. The encryption key is stored separately from the data. The only time your email is briefly decrypted is when our server needs to forward a reply to you — and it's never logged in plain text.
Here's exactly what happens when you send a Relay message — and what the organizer can and cannot see.
Type your message and provide your email on the form
Encrypts your email with AES-256. Stores encrypted blob. Sends notification to organizer — no email address included.
Sees your anonymous message and responds through the TellSafe dashboard
Decrypts your email temporarily to forward the reply. Email is never logged.
Receive the reply in your inbox from TellSafe — the organizer's identity is also protected
We will never sell, share, or analyze your personal data for advertising or any purpose other than operating this service. TellSafe is funded by subscriptions — not data. Your feedback belongs to the organization you shared it with.
For the full legal version, see our Privacy Policy and Terms of Service.
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